Warranty Policy

 

Product & Parts Warranty:

Any part of product, if found defective due to material or workmanship will be repaired/replaced with a new or functional operative part/s free of charges within warranty period (as per given in following table). The cost of transportation & home attending charges will be on customer account.

Enviro Product & Parts Warranty Table:

Product AC (Split) Refrigerator LED / LCD Washing Machine Water Dispenser Built-in Appliance Microwave Oven SDA Geyser Freezer Inverter Generator
Compressor / Magnetron 05 - Year 03 - Year - - - - - - - - - -
Parts 01 - Year 01 - Year 01 - Year 01 - Year 01 - Year 01 - Year 01 - Year 01-Year 01-Year 01-Year 01-Year 01-Year
PCB 01 - Year - - - - - - - - - - -
LED Panel / Motor 02 - Year / 10 Year - 10 - Year - - - - - - - - -
Product AC TG GRANDE AC TG GRANDE PLUS AC DX GALAXY AC DX GALAXY PLUS
Compressor 10 - Year 10 - Year 10 - Year 10 - Year
Parts 01 - Year 01 - Year 01 - Year 01 - Year
PCB 01 - Year 01 - Year 01 - Year 01 - Year

Warranty Becomes Null & Void:

  • Damage of the exterior or interior finish.
  • Use with inadequate or defective house wiring or improper voltage, circuit breakers, improper connection to appliances.
  • Set tampered with, altered in any way by any unauthorized technicians, subject to accidents, misuse, abuse and operated contrary to the accompanying manual.
  • Accessories or part like: handle, knob, cabinet, cover, remote control unit, battery and touch pad or rubber, plastic, metal, colour and glass are not covered under warranty.
  • Any alteration or amendments to this certificate will render the warranty void.
  • Commercial use of Enviro products will void the warranty. (Except commercial models).
  • If unit (air conditioner only) installed by Unauthorized installer.

Conditions Apply:

  • The company will change the operative parts of the products only once during the warranty period.
  • Pick and drop of the products to service centre for inspection and repairing will be the responsibility of customers.
  • The customer should be the complete filled warranty card with dealer's signature and stamp for warranty claim.
  • Due to unavoidable circumstances, emergency situation and law & order situation, company will not be liable for delay in warranty service to the customers.
  • This warranty is valid only in Pakistan by authorized service centres only.
  • All legal matters will be settled in the courts of Lahore only.
  • Enviro will not be responsible for any loss of life & property or accident due to misuse of product.